Welcome to Catimini Australia, The French Designer available now Down Under.

Customer Service

Shipping & Delivery

Your order is quickly processed, the same-day as payment is made. We use Australia Post Parcel system for fast, next day processing. Please contact us if you require an Australia Post tracking code no.
Postage is calculated by weight and number of items via Australia Post's online calculator :

Before placing your order, you can get a quote of your shipping fees. Postage prices may vary slightly due to packing requirements.

'Free delivery online offer when you spend $100 or more' is subject to change at any time without prior notice. This offer is only available online and is valid for Standard Delivery within Australia.

Privacy & Security

Security
You are safe shopping online with Catimini Australia. Our web store is housed on a secure SSL server, providing online payment encryption for all major credit or debit cards (Visa, Mastercard, Amex,...). Our SSL certificate is provided by GeoTrust.
'Checkout' software quickly processes your sale and ensures delivery with the minimum fuss. Our secure gateway payment is provided by SecurePay and PayPal. You don't need a Paypal account, you can pay with your usual debit/credit card or make a Direct Deposit.

Cookies
We use cookies to simplify your access to our online services, such as the shopping cart.
All cookies used on our web site expire within hours of your visit.

Data Sharing
We are committed to protecting your privacy. We never share or resell information we gather from you to a third party.

Email Confidentiality
Your email address is used as a primary contact between us and you. We will only use it to send you invoices, notify you of delivery or important information regarding your order.
Any emails and the information enclosed may be confidential, legally privileged and/or protected by law.

Orders

All transations are in Australian dollars. To apply a coupon code, click on the icon Cart in the header of the page, then click on 'View All' button to go to the page checkout/cart and enter your coupon code in the field 'Discount Code', then clic on 'Apply Coupon' button.

Returns & Refunds

If for any reason you are unhappy with your purchase, we accept returns, or offer you a credit note within 14 days of purchase.  Please note, clothing must be returned in the original condition, ie not washed or altered in any way. You must include all original Catimini product labels and not remove the fabric or washing instruction label. Faulty products can replaced if we have the same product available in stock.

Please use our 'return form' to provide your Order Id, your billing 'last name' and your email address, then print your order information and include it with your product return as a guest, or use your dashboard account to select your order and print it : Click here to go to return the form

Please join with your return a prepaid satchel from Australia Post at this address : Catimini, Shop 1/ 647 Military Road, Mosman, NSW, 2088, Australia

Account information

By creating an account with Catimini Australia, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account. To create an account, sign-up at the top of any web page, provide your details and you are ready to shop.

You can easily manage your account to change your details, subscribe or unsubscribe to our newsletter, etc... Please use the My Account link at the top of any web page.